Each of 123media’s web hosting and Bulk Email plans come with a 14 day money back guarantee. If you are not completely satisfied with our services within the first 14 days, you will be given a refund of the contract amount excluding setup fees (if any) and overages. 

Domain Registrations are not refundable.

All cancellations must be forwarded to hello@123media.co.za. Your service can also be directly cancelled in our hosting panel. All other forms of notice will not constitute acceptance of any cancellation.